shohshoh Customer Terms & Conditions

Effective Date: June/20/2025

These Terms & Conditions govern your use of the shohshoh Marketplace as a customer. By accessing and placing an order on shohshoh, you agree to the terms outlined below.

1. Account Creation & Eligibility

To shop on shohshoh:

• You must be at least 18 years old.

• You agree to provide accurate and complete account information.

• You are responsible for keeping your password and login details secure.

2. Product Listings & Descriptions

• Products listed on shohshoh are sold by independent sellers.

• We aim to ensure all listings are clear and accurate, but shohshoh does not guarantee the completeness of product descriptions.

• Images are for illustration purposes and may slightly differ from actual products.

3. Orders & Payments

• All orders are subject to availability and confirmation.

• Payments are processed securely via trusted third-party gateways.

• shohshoh reserves the right to cancel any order if fraud or error is suspected.

4. Shipping & Delivery

• Shipping timelines vary based on the seller’s location and your delivery address.

• You will receive tracking information once your order is dispatched.

• shohshoh partners with global couriers like DHL for international delivery.

5. Returns & Refunds

• You may return products(food not included) that are damaged, defective, or incorrect within [7/14] days of delivery.

• Products must be returned in their original condition and packaging.

• Refunds are processed after the product is received and inspected.

6. Prohibited Use

By using shohshoh, you agree NOT to:

• Engage in fraudulent activity

• Attempt to breach the platform’s security

• Abuse or harass sellers or other customers

• Violate any local or international laws

7. Intellectual Property

• All content on shohshoh (images, text, logos) is owned or licensed by shohshoh and may not be reused without permission.

• Sellers retain ownership of their product content, but grant shohshoh rights to display and market it.

8. Privacy

Your privacy matters to us. Please refer to our [Privacy Policy] for detailed information on how your data is collected, used, and protected.

9. Taxes & Duties

• You are responsible for any customs duties or import taxes applicable in your country.

• These charges may be requested at the point of delivery and are not included in product prices.

10. Modifications

shohshoh reserves the right to change or update these terms at any time. Continued use of the platform implies your acceptance of the revised terms.

Contact Us

Need help with your order?
Email us at: support@shohshoh.com